Total Marketing Concepts has positioned itself as a leader in several top industries. Our diversification gives us the stability to weather economic trends and allows our clients long term solutions.

Energy – With rising energy costs and the uncertainty of future supply this is a unique time in our history. We have helped our clients reach out to customers in deregulated states and capitalize on this opportunity. We can help you penetrate these new markets with a thorough understanding of transmission/distribution and commodity costs.

We have perfected our sales process regardless of weather your focus is Electric or Gas, Business or Residential.

“The 2007 national average residential price of $13.01 per thousand cubic feet (Mcf) was almost double the 1999 price of $6.69.” – Energy Information Administration

Customer Support – Customers are hard to find and expensive to capture. Why waste all the effort and lose them with poor customer service. We have perfected the art of post sale support. We are able to handle buyer’s remorse, questions, complaints, or anything else your customers come up with. Our staff is highly trained in not only saving sales but also up selling your customers. Keep your customers happy with our local based solutions.

* Audit & Recovery
* Advisory Solutions
* Provisioning Support
* Cost Management
* No Language Barriers

“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” – Sam Walton

Financial Services – More and more companies are turning to their greatest asset, their existing customer base, to increase revenue. They do this by offering additional products and services that their customers value. We have perfected the “card on file” sale and can often immediately increase revenue for our clients. Let us show you how to get the most out of your customer base.

* Save Money
* Capitalize on Branding
* Secured Proprietary Information
* Recorded Verifications
* Focus on Retention & Growth
* Quality Control

“Economic depression cannot be cured by legislative action or executive pronouncement. Economic wounds must be healed by the action of the cells of the economic body - the producers and consumers themselves.” – Herbert Hoover

LEC Billing Services – Considered an expert in the LEC billing field, Total Marketing Concepts specializes in innovative ways of capturing revenue. We can assist with just sales production, or consult with you on every step of the sale cycle. We have over 5 years experience and have sold over a half million customers in this vertical. Additionally, Total Marketing Concepts owns several of its own privately labeled LEC billing products and services.

* Revenue Capture
* CRM
* Billing Services
* Audit & Recovery

“The very best financial presentation is one that’s well thought out and anticipates any questions…answering them in advance.” – Nathan Collins, SRI International

Technical Support - Our solutions allow your IT staff to focus on other challenges. Our talented staff of certified technical support advisors can handle any solution. We have IT staff on hand 24/7, 365 days a year. They can be utilized at our clients digression, often at lower than industry rates.

* Trouble Shooting
* Supplemental Support
* Remote Monitoring
* Custom Programming
* Web & Application Development

“Three Rules of Work: Out of clutter find simplicity; From discord find harmony; In the middle of difficulty lies opportunity.” – Albert Einstein